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FAQs
Is it free to sign up?
What documents do I need for identity verification?
What are the differences between the 'Standard Account' and the 'Elite Account'?
I forgot my FXON password.
What are the differences between MT4 and MT5?
What is the contact information for FXON?
Introduction for Using
I didn't receive an email after signing up.
I got an error when I entered a security code for the phone verification.
Can I create another account with a different email address?
Can I open a corporate account as a sole proprietor?
Will any documents be sent to my house upon signing up?
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How to Manage Your FXON Account
I can't pass the image selection quiz when logging in.
Can I use the same account on multiple devices simultaneously?
Can I disable two-step authentication?
The link I received to reset my password is expired.
When I uploaded my profile picture, I got the "The file format is incorrect" message.
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Let's trade with MT4/MT5
How do I open a demo account?
How should trading passwords and read-only passwords be used differently?
Can I change my MT4/MT5 password?
What are the differences between MT4 and MT5?
What is leverage?
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Others
I want to subscribe/unsubscribe to the email newsletter sent from FXON.
Is there an information distribution service provided by analysts?
I want to change the language of the FXON portal and email.
Can the date and time format displayed on FXON be changed?
Can the timezone on FXON portal be modified?
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FXON Trading Rules
Can you tell me the base currency of the trading account?
What are the differences between the 'Standard Account' and the 'Elite Account'?
How do I change my account currency?
Can I change the leverage?
How to Use a Portfolio
How often are portfolios updated?
Why couldn't the position be closed from the "Position Management" section of FXON portal?
What can be checked in the "Graph" section of the Performance screen?
What information about trading accounts and trade statistics can be checked on the performance screen?
I want to change the name of the portfolio.
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please contact us.
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