How to Manage Your FXON Account How do I change my phone number?

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Published in 2024.05.14

Updated in 2024.08.30

To change your phone number, go to the security settings after logging in to the FXON Portal. Verify your new phone number by entering a 6-digit verification code sent to your phone to complete the process. The phone number must be able to receive SMS.

1. Security settings

After logging in to the FXON Portal, click (1) Settings icon > (2) Security Settings in the top right corner.
After logging in to the FXON Portal, tap (1) Settings icon > (2) Security Settings in the top right corner.

Security settings Security settings

2. Enter a new phone number (i)

Go to Login Settings > Security Information > Phone Number and click "Change".
Go to Login Settings > Security Information > Phone Number and tap "Change".

Enter a new phone number (i) Enter a new phone number (i)

3. Enter a new phone number (ii)

Enter your new (1) country code and (2) phone number and click (3) "Change". You can't change it to a phone number that is already in use.
Enter your new (1) country code and (2) phone number and tap (3) "Change". You can't change it to a phone number that is already in use.

Enter a new phone number (ii) Enter a new phone number (ii)

4. Confirmation window

On the confirmation window, click "Send". A verification code will be sent to your new phone.
On the confirmation window, tap "Send". A verification code will be sent to your new phone.

Confirmation window Confirmation window

5. Enter the code

Enter the verification code sent to your new phone number via SMS.

Enter the code Enter the code

notice
Note

The security code is valid for [10 minutes]. If you do not receive an SMS or the security code returns an error, click the "Resend" button and try again.

If this does not solve the problem, please refer to the page below.

6. The change confirmation window

After the phone verification, the confirmation window will appear. To proceed with the process, click "Change".
After the phone verification, the confirmation window will appear. To proceed with the process, tap "Change".

変更確認ウィンドウの表示 変更確認ウィンドウの表示

7. Two-Factor authentication

Two-Factor authentication may be required.

Two-step authentication Two-step authentication

8. Confirmation message

Once you see the message "Verified phone number has been changed.", click "Close" to end the process.
Once you see the message "Verified phone number has been changed.", tap "Close" to end the process.

Confirmation message Confirmation message

9. Phone number change notification

The email to notify you that your phone number has been changed will be sent to your email address.
Subject:【FXON】Verified phone number has been changed

Phone number change notification Phone number change notification

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