How do I change my phone number?

The FXON Portal

How do I change my phone number?

Settings and Changes

This article was :

Published in 2024.05.14

Updated in 2024.12.27

After logging into the FXON Portal, you can change your phone number on the Security Settings. Once you enter your desired phone number, you will go through a verification process to complete the change. You can also revert to a phone number that was previously registered.

1. Security settings

After logging in to the FXON Portal, click (1) Settings icon > (2) Security Settings in the top right corner.

After logging in to the FXON Portal, tap (1) Settings icon > (2) Security Settings in the top right corner.

Security settings

2. Enter a new phone number (i)

Go to Login Settings > Security Information > Phone Number and click "Change".

Go to Login Settings > Security Information > Phone Number and tap "Change".

Enter a new phone number (i)

3. Enter a new phone number (ii)

Enter your new (1) country code and (2) phone number and click (3) "Change".

Enter your new (1) country code and (2) phone number and tap (3) "Change".

Enter a new phone number (ii)

4. Confirmation window

On the confirmation window, click "Change".

On the confirmation window, tap "Change".

Confirmation window

5. Two-Factor Authentication Process

Two-Factor Authentication Process may be required.

Two-Factor Authentication Process

Note

The process varies depending on the two-factor authentication method you have set up.If you have set up two-factor authentication using your e-mail address, please enter the authentication code sent to your registered e-mail.

For two-factor authentication using an authentication app, please enter the authentication code displayed in the app installed on your smartphone.

6. Confirmation message

Once you see the message "Verified phone number has been changed.", click "Close" to end the process.

Once you see the message "Verified phone number has been changed.", tap "Close" to end the process.

Confirmation message

7. Phone number change notification

The email to notify you that your phone number has been changed will be sent to your email address.

Subject:【FXON】Verified phone number has been changed

Phone number change notification

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