Documents are usually reviewed within one business day. The results will be sent to your email. We also show your verification status on the identity verification page. If your application is incomplete, we will contact you within 1 to 2 business days (excluding Saturdays, Sundays, and holidays) by email.

Please refer to the following article to check the status of your identity verification process.

ID docs submitted but not approved

Please refer to the following article if your identity verification process has been interrupted.

ID process interrupted - what to do?

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