Available Platforms
Even after logging in, the message "Waiting for update" is displayed, and I am unable to trade.
FXON Platforms
This article was :
Published in 2025.03.21
Updated in 2025.04.07
When logging into MetaTrader 4 ( MT4 ) or MetaTrader 5 ( MT5 ), you may see the message "Waiting for update" on the chart, and the chart may not display correctly. The following are possible causes of this error.
Unable to log in correctly
If there is an issue with your login information, internet connection, or account status, you may see the message "Waiting for update" and be unable to log in correctly. Please try logging in again and verify if the login is successful.
For troubleshooting login issues, please refer to the information below.
The market is closed, or the server is under maintenance
If the market is closed or the server is under maintenance, the chart may not load or update properly. You can check the trading schedule and important updates in the News section.
If there are no issues with your login or connection but the chart still does not display, please refer to the steps below for troubleshooting.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
0 out of 0 people found this article helpful.
Popular related questions
2025.03.11
FXON Platforms
What platforms are available at FXON?
2025.01.16
FXON Platforms
Is MT4/MT5 Free to Use?
2025.01.16
FXON Platforms
Can I Use Both MT4 and MT5?
2025.03.12
FXON Platforms
Is it possible to log in to the trading platform from multiple devices at the same time?
2025.03.12
FXON Platforms
Can I use the Web Trader?
Search Helpcenter