I forgot my FXON password.

Getting Started with FXON

I forgot my FXON password.

Portal Login

This article was :

Published in 2024.05.14

Updated in 2025.03.12

If you can't remember your password, reset it from the login page. A password reset email will be sent to your registered email address.

You can reset your password as follows.

1. FXON Portal login page

Click "Forgot Password" on the FXON Portal login page.

Tap "Forgot Password" on the FXON Portal login page.

1. FXON Portal login page

2. Enter your email address

On the Forgot Password page, enter (1) your email address and click (2) "Send reset email".

On the Forgot Password page, enter (1) your email address and tap (2) "Send reset email".

2. Enter your email address

3. The password reset email

The password reset link will be sent to your email address. Read the message and click a link in the email.

The link is valid for [30 minutes]. Please start over if you cannot activate the link on time.

The password reset link will be sent to your email address. Read the message and tap a link in the email.

The link is valid for [30 minutes]. Please start over if you cannot activate the link on time.

Subject:【FXON】The URL for password reset has been sent

3. The password reset email

Notice

The password reset URL is valid for 30 minutes after the email is sent. If more than 30 minutes have passed since you received the email, the URL will expire. Please go through the password reset process again from the beginning.

4. Reset your password

On the Create a Password page, enter (1) your new password and click (2) "Register".

On the Create a Password page, enter (1) your new password and tap (2) "Register".

Passwords must contain 12 or more characters (letters and numbers).

4. Reset your password

Tip

See the article below for the password requirements.

I got an error when creating a password.

5. Redirected to the Dashboard

If you are redirected to the Dashboard and the message "Password update is complete." appears, the process has been completed. Log in with the new password next time.

5. Redirected to the Dashboard

6. Password change notification

The email to notify you that your password has been reset will be sent to your email address. The new password is not included in the email, so please be sure to remember it.

Subject:【FXON】Password has been changed

6. Password change notification

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