Deposit and WithdrawalWhere can I check the transaction history ?
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individual
corporation
This article was :
Published in 2024.05.15
Updated in 2025.01.17
To view the transaction history, log in to the FXON and choose Wallet Management > Trading history on the side menu. A list of transaction history for all your wallet accounts will be displayed. Filter the history by period and other options and quickly find the data you need.
1. Menu bar
After logging in to the FXON Portal, click (1) Wallet Management > (2) Transaction history on the side menu.
After logging in to Client Manager, tap the 3 lines icon in the top left corner and choose Wallet Management > (2) Transaction history.
2. Transaction history
A list of transaction history for all your wallet accounts will be displayed.
3. Filters
To display data that meets specific conditions, (1) enter keywords, or click the filter icon on the left side of the screen and choose (2) Category, (3) Process, (4) Status, or (5) Currency. To filter the data by period, click (6) the dates or calendar icon on the right side and choose a period on the calendar.
To display data that meets specific conditions, (1) enter keywords, or tap the filter icon on the left side of the screen and choose (2) Category, (3) Process, (4) Status, or (5) Currency. To filter the data by period, tap (6) the dates or calendar icon on the right side and choose a period on the calendar.
①Keyword
Enter a keyword.
②Category
Choose from bank, card, online wallet, crypto, and account.
③Process
Choose from All, Deposit, Withdrawal, Exchange, and Commission.
④Status
Choose from All, Action required, Processing, Pending, Success, Reject, and Close.
⑤Currency
Choose from All, USD, JPY, EUR, and PT.
⑥Period
Click the dates and set the start and end of the period on the calendar.
If it says "There is currently no transaction history to display"
Note
If the message "There is currently no transaction history to display" appears even though there is transaction history, please double-check your calendar period settings.
The default period is the past one month. Make sure to include the date of the transaction in the period.
4. Transaction history
Transaction history based on specified criteria will be displayed. Sort the data by date, category, status, or amount by clicking on the arrows.
Transaction history based on specified criteria will be displayed. Tap the filter icon and sort the data by date, category, status, or amount by tapping on an arrow. Tap (2) "Apply filter".
5. Details
Click the details icon to view the detailed history.
Tap an activity to view its details.
To download the data, please refer to the following article.
