At FXON, if your trading account balance becomes negative, the Zero Cut (Negative Balance Protection) will be applied, and your balance will automatically be reset to “0.”

However, please note that the Zero Cut may not apply depending on the campaign or promotion you are using.

If you are not participating in any campaign and are using a regular trading account, but the Zero Cut is not applied, please contact our support desk with the required information listed below.

• Full Name (Romanized)
• Registered Email Address
• Account Number

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