Introduction for UsingAcceptable documents for Identity Verification
Subject：
individual
corporation
This article was :
Published in 2024.05.14
Updated in 2025.01.14
For identity verification to open a real account and make a deposit, individual customers, as well as corporate representatives or trading officers, are required to submit the following three documents.
Photo ID
ID Selfie*1
Proof of Current Address
An ID selfie is a self-taken photo holding your photo ID, with both your face and the ID clearly visible in the same frame. It is required to verify if the photo ID provided belongs to the customer.
*1If you choose eKYC method (Real-Time Identity Verification), submitting an ID selfie will not be necessary.
Required Verification Documents
Please submit the required documents according to the method you selected.
The following three documents are required if you choose to submit via upload, support chat, or email attachment.
If you choose the eKYC method using a smartphone, you will need to take photos of the three documents in the order shown below.
You have the flexibility to submit the required documents through one of four available methods. After considering the features of each option, please select the method that best suits your needs.
Here are the acceptable documents for verification and important guidelines for photo submission.
Photo Identification Document
Please provide one of the valid Photo IDs from the list below.
Unacceptable Documents
Please note that we cannot accept certain documents as valid photo IDs. These include student cards, employee cards, disability certificates, and international driver's licenses.
When submitting documents, please ensure that all the contents are clearly legible. Additionally, make sure your Photo ID meets the following requirements.
The photo on the ID must be clear and legible.
The ID must be within its valid expiration date.
The issuing authority's official seal must be visible.
Your name and DOB must be aligned with the registered information with FXON
Please refer to the guide below for detailed information about photo IDs and common issues.
ID Selfie
An ID selfie is required if you choose the upload, support chat or email attachment for identity verification.
The ID selfie will be accepted if it meets the requirements listed below.
You must remove accessories like a facial mask. (Eyeglasses are acceptable)
All parts of your face must be clearly visible.
All contents on the documents must be visible and not covered by your fingers.
The selfie must clearly show the customer's shoulder, elbow, and wrist holding the document.
No third parties should appear in the selfie.
Please refer to the guide below for detailed information about ID selfie and common issues.
The eKYC methods (Real Time Identity Verification) will be completed by taking photos as instructed on your smartphone screen.
For more details, please refer to the following page.
Proof of Current Address
Please provide one of the following documents as proof of the current address.
Unacceptable Documents
While a passport is accepted as a photo ID, it is not accepted as proof of current address.
Please ensure that the document was issued within the last 6 months and the address matches the registered information with FXON.
Please refer to the guide below for detailed information about proof of current address and common issues.
If you have any questions about the document submission process, please feel free to contact our support team.
You can view the list of the required documents for corporate verification on the following page.
