Introduction for Using【STEP3】Identification procedure (personal account)
Subject:
individual
corporation
This article was :
Published in 2024.05.15
Updated in 2024.06.20
The identification procedure is done online using your phone. Please have a valid photo ID and proof of address ready. Submitted documents will be reviewed by us. Please complete your profile before proceeding with the identification verification process.
1. Identity verification procedure screen
After logging in to the FXON Portal, click (1) Settings icon > (2) Identity verification procedure in the top right corner.
After logging in to the FXON Portal, tap (1) Settings icon > (2) Identity verification procedure in the top right corner.
2. Identity verification on your smartphone
Check your identity verification status. If your ID and proof of address are ready, click "Start the identity verification procedure by smartphone". Scan the QR code with your phone.
Check your identity verification status. If your ID and proof of address are ready, tap "Start the identity verification".
Tip
Check out the following article for information on acceptable ID documents.
On the verification page, choose your document type.
・For Japanese users
・For non-Japanese users
4. Document verification [Step (i)]
Please hold the document in your hand and wait for the server connection.
5. Document verification [Step (ii)]
The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.
Follow the instructions on the screen and take photos of the (1) 65° view, (2) side, and (3) back of the document.
Tip
Photos should be sharp and readable. Adjust the focus to make them clear.
6. Face verification [Step (i)]
Please wait for the server connection.
7. Face verification [Step (ii)]
Next, the front camera will turn on. Fit your face in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.
In the same way, take photos of your face at around 30 degrees to the (1) left and (2) right.
Tip
Take photos in good lighting where your face can be recognized correctly. Backlight should be avoided.
Adjust the focus to make your face clear.
8. Proof of address selection (card)
On the verification page, choose your document type. "Card type" is for cards like insurance cards.
If you are submitting "Bill, statement, or payment form type", go to 11. Proof of address selection (A4).
Please hold the document in your hand and wait for the server connection.
10. Card-type PoA verification [Step (ii)]
The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.
Follow the instructions on the screen and take a photo of the back of the document.
11. Proof of address selection (A4)
On the verification page, choose your document type. To submit an A4 document type such as a bill, tap "Bill, statement, or payment form type".
12. A4 size PoA verification [Step (i)]
Please hold the document in your hand and wait for the server connection.
13. A4 size PoA verification [Step (ii)]
The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.
Follow the instructions on the screen and take photos of the (1) name and address, (2) issuer, and (3) date of issue.
14. Document received email
The following email will be sent to your email address.
Subject:【FXON】Your identity document has been accepted
15. Document verified email
Once the review process is completed, we will send you the following email. If your application is incomplete, we will also contact you by email.
Subject:【FXON】Your account has been activated
16. Status after completion of approval
After the verification, please make sure the status has been changed to Approved.
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