At FXON, customers can submit the required verification documents using various methods, and eKYC is one of these methods.

In eKYC, use your smartphone to take photos of certification documents. After tapping the camera button, photos of certifications are automatically sent to us for verification.

Please note that corporate verification documents must be submitted through a different method. You can view the available submission methods below.

How to Submit Certification Documents

Click the link below to log in to the Client Portal. If necessary, enter your email address and password to log in.

Tap the link below to log in to the Client Portal. If necessary, enter your email address and password to log in.

Go to the Portal login page

If you have not yet registered with FXON, please refer to the following page and complete registration first.

【STEP 1】Sign up for an FXON account

After logging in to the Client Portal, click ① Settings (cog icon) > ② Identity Verification at the top right of the page.

After logging in to the Client Portal, tap ① Settings (cog icon) > ② Identity Verification at the top right of the page.

Click "Proceed to the identity verification process" within the "Easy smartphone verification" section.

Tap "Proceed to the identity verification process" within the "Easy smartphone verification" section.

Please check the current status of your identity verification process. Have your ID and proof of address ready, then click "Start the identity verification procedure by smartphone." A QR code will be displayed — please scan it with your smartphone to proceed.

Please check the current status of your identity verification process. Have your ID and proof of address ready, then tap "tart the identity verification."

Key Point

Please refer to the information below for the types of identification documents that can be used for identity verification via eKYC.

Acceptable ID Documents

Review the terms, and if you agree, tap "Agree and proceed."

Please note that the "Agree and proceed" button will only become active after you scroll to the bottom of the terms.

When the message "Please select the identification document that need authentication" appears on your smartphone, tap your document type.

For Japanese users

For non-Japanese users

Hold your ID in your hand and take a photo using your smartphone. Please wait a moment while the system connects to the server and the screen transitions.

STEP 1

Taken with smartphone

STEP 2

Connecting to server

The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.

STEP 1

Align the certificate with the frame

STEP 2

Take a photo

STEP 3

Save image

Follow the instructions on the screen and take photos of the (1) 65° view, (2) side, and (3) back of the document.

STEP 1

Tilted surface at 65 degrees

STEP 2

Side

STEP 3

Back

Key Point

Photos should be sharp and readable. Adjust the focus to make them clear.

Please wait for the server connection.

STEP 1

Align your face with the frame i

STEP 2

Align your face with the frame ii

Next, the front camera will turn on. Fit your face in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.

STEP 1

Align your face with the frame and remain still

STEP 2

Remain still

STEP 3

Save image

In the same way, take photos of your face at around 30 degrees to the (1) left and (2) right.

STEP 1

Tilted to the left

STEP 2

Tilted to the right

Key Point

Take photos in good lighting where your face can be recognized correctly. Backlight should be avoided.

Adjust the focus to make your face clear.

When the message "Please select the format of the proof of your current address that needs authentication" appears on your smartphone, tap your document type.

If you are submitting "Card type", go to 12. Card-type Proof of residence verification [Step (i)].

Card-type Proof

If you are submitting "Bill, statement, or payment form type", go to 14. A4 size proof of residence selection [Step (i)]

A4 size Proof

Please hold the document in your hand and wait for the server connection.

STEP 1

Card-type Proof of residenc verification

STEP 2

Connect to the server

The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.

STEP 1

Align the certificate with the frame and remain still

STEP 2

Remain still

STEP 3

Save image

Follow the instructions on the screen and take a photo of the back of the document.

Please hold the document in your hand and wait for the server connection.

STEP 1

Capture A4 document-type proof of address

STEP 2

Connect to the server

The back camera will turn on. Place the document face up, fit it in the frame, and hold the camera still. When the frame and camera icon turn green with the message "Please remain still", tap the camera icon to take a photo. If the message "The image has been saved" is displayed, it is successful.

STEP 1

Align the entire document with the frame and remain still

STEP 2

Remain still

STEP 3

Save image

Follow the instructions on the screen and take photos of the (1) name and address, (2) issuer, and (3) date of issue.

STEP 1

Address and name

STEP 2

Issuer

STEP 3

Date of issue

The following emails will be sent to your email address.

Once the review process is completed, we will send you the following email. If your application is incomplete, we will also contact you by email.

After the verification, please make sure the status has been changed to Approved.

Customers applying for a personal account can open a real account once identity verification is complete. Customers applying for a corporate account can open a real account after both identity and corporate verification have been completed.

How do I open a trading account?

For information on how to make a deposit after opening your account, please refer to the details below.

Available deposit methods