Can I change my MT4/MT5 password?

The FXON Portal

Can I change my MT4/MT5 password?

Trading accounts and Position Management

This article was :

Published in 2024.05.14

Updated in 2025.05.08

The MetaTrader 4 (MT4) / MetaTrader 5 (MT5) master and read-only passwords can be changed to your preferred password or reset if you forget them on the FXON Portal. Your new password will not be included in the email sent to you after the password change. Please be sure to remember the new password.

1. Trading account list

After logging in to the FXON Portal, click (1) Account Management > (2) Trading Account List.

After logging in to the FXON Portal, tap (1) Account Management > (2) Trading Account List.

Trading account list

2. Password change (i)

Click (1) the down arrow to the right of the account whose password you want to change. Click (2) Account operations > Change password.

Tap (1) the down arrow to the right of the account whose password you want to change. Tap (2) Account operations > Change password.

Password change (i)

3. Password change (ii)

The password change window will open. Enter the (1) new master password or (2) new read-only password, and click (3) "Change".

The password change window will open. Enter the (1) new master password or (2) new read-only password, and tap (3) "Change".

Please refer to the URL befow for the difference between master passwords and read-only passwords.

Click here for details on each PW

Tap here for details on each PW

Password change (ii)

Notice

Your password must be between 8 and 15 characters, comprising both uppercase and lowercase letters, numbers, and symbols. The updated password will take effect the next time you log in to MT4/MT5.

4. Confirmation window

The confirmation window will open. To proceed with the process, click "Change".

The confirmation window will open. To proceed with the process, tap "Change".

Confirmation window パスワード変更確認画面

5. Password has been changed

The message "Your password has been changed. The changed password will be effective from the next time you log in to MetaTrader" will appear. Click Close to complete the process.

The message "Your password has been changed. The changed password will be effective from the next time you log in to MetaTrader" will appear. Tap Close to complete the process.

Password has been changed