Yes, FXON is a member of The Financial Commission, which serves as an arbitration body to resolve disputes between our clients and us in a swift and fair manner. If a resolution cannot be reached between the client and us, the client may file a complaint with The Financial Commission.

The Financial Commission investigates the cause of the dispute thoroughly from a neutral standpoint and makes a fair judgment. In the event that FXON is found at fault, compensation of up to 20,000 euros per complaint will be directly provided to the client through a special compensation fund made up of contributions from member companies.

The Financial Commission's website (external site)

Certificate of Membership (FXON)

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