Steps to Submit Verification Documents via Email Attachment

Getting Started with FXON

Steps to Submit Verification Documents via Email Attachment

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Published in 2025.01.07

Updated in 2025.02.04

At FXON, customers can submit the required verification documents using various methods. Email attachment is one of these methods and can be completed by sending the necessary documents that meet the criteria to our support desk at [email protected].

How to Submit Certification Documents

1. Attach the Verification Documents to the Email

Submitting each document is only possible after completing new registration and profile setup with FXON. Please complete these steps first.

【STEP1】Sign up for an FXON account

【STEP 2】Setup profile (personal account)

After completing the registration and profile setup, you can proceed to submit the verification documents. Simply attach the required documents through your preferred email service.

Attach the Verification Documents to the Email

Required Verification Documents

Each verification document will be accepted only if it meets the requirements. Please review the types of acceptable documents and the photo guidelines before submission.

Acceptable documents for Identity Verification

Required Documents for Opening a Corporate Account for an Overseas Corporation

2. Create and Send an Email

Set the recipients, subject, and body, then send the email.

There are no specific requirements for the subject or body. However, please confirm that the recipient is set to “[email protected]” and that the email is sent from the email address you registered with FXON.

Create and Send an Email

3. Receive an Activation Email

After you submit the required documents via email, we will review them. This process is typically completed within one business day. If there are any issues with your documents or if additional documents are required, we will notify you via email.

Upon verification of the documents, the following email will be sent to your registered email address.

Subject：【FXON】Your account has been activated

Receive an Activation Email

If you have any questions about submitting certification documents, please contact our support desk. We will provide prompt support so that you can complete the procedure without worry.

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