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How to Upload Certification Documents

This article was : 

Published in 2025.01.07

Updated in 2025.09.09

FXON accepts personal and corporate certification documents in a variety of formats. You can upload them by logging in to the Client Portal. To upload a document online, simply drag and drop a saved file or select a file.

1. Log in to Client Portal

Click the link below to log in to the Client Portal. If necessary, enter your email address and password to log in.

Tap the link below to log in to the Client Portal. If necessary, enter your email address and password to log in.

If you have not yet registered with FXON, please refer to the following page and complete registration first.

2. Identity Verification page

After logging in to the Client Portal, click ① Settings (cog icon) > ② Identity Verification at the top right of the page.

After logging in to the Client Portal, tap ① Settings (cog icon) > ② Identity Verification at the top right of the page.

Identity Verification pageIdentity Verification page

The identification procedure can be performed after you have set up your profile. If you have not done so, please set up your profile first.

3. Select a method to submit certification documents

Click "Upload documents" within the "Upload certificates online" section.

Tap "Upload documents" within the "Upload certificates online" section.

Select a method to submit certification documents Select a method to submit certification documents

4. Display folder (i)

Click "Select a file".

Tap "Upload".

Display folderDisplay folder

5. Select files

Select the necessary files and click "Open" or drag and drop them.

Select files

STEP 1

Choose files

Select files
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STEP 2

Open the selected file and upload it


Open and upload selected file
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knowledge
Documents that need to be submitted

Personal and corporate certification documents are acceptable only when they meet the requirements. Please check the type of certificate and the precautions for taking photos before preparing them.

6. Submit certification files

Make sure to check whether the selected files are displayed and then click "Submit documents."

Submit certification filesSubmit certification files

7. Confirm submission status

When the message "Upload successful" is displayed on the top of the page, document submission is completed.

Confirm submission statusConfirm submission status

8. Document received email

The following email will be sent to your email address.

Subject:【FXON】Your identity document has been accepted

confirmation emailconfirmation email

9. Document verified email

Once the review process is completed, we will send you the following email. If your application is incomplete, we will also contact you by email.

Subject:【FXON】Your account has been activated

Activation email Activation email

10. Status after completion of approval

After the verification, please make sure the status has been changed to Approved.

Status after completion of approval Status after completion of approval

Customers applying for a personal account can open a real account once identity verification is complete. Customers applying for a corporate account can open a real account after both identity and corporate verification have been completed.

For information on how to make a deposit after opening your account, please refer to the details below.

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