Steps to Submit Verification Documents via Support Chat
Updated in 2025.02.04
At FXON, customers can submit the required verification documents using various methods. Suppor...
The link I received to reset my password is expired.
Updated in 2024.05.14
The password reset link is valid for 30 minutes. If the link has expired, please start the pro...
I have submitted my identification documents, but they are not approved.
Updated in 2025.03.11
If you submitted your identification documents to FXON, but they are not approved, please log i...
I got an error when creating a password.
Updated in 2024.10.28
Your FXON Portal password must be 12 or more characters long and include at least three differe...
Submission of ID Selfie
Updated in 2025.02.05
FXON requires you to submit your ID selfie to verify your identity. You have to take a selfie o...
Search Helpcenter