After logging into the FXON portal, go to the left menu and click (1) "Wallet Management" > (2) "Withdrawal".

After logging into the FXON portal, tap the three lines (≡) at the top of the screen, then tap (1) "Wallet Management" > (2) "Withdrawal".

Key Point

There is no fee charged by FXON for cryptocurrency withdrawals. However, any network fees or other charges incurred during the transfer are the responsibility of the customer. Please note that additional fees may apply if the withdrawal amount is below the minimum or if there has been no trading activity on the account.

Please refer to the information below regarding fees.

What are the withdrawal fees?

On the withdrawal page, (1) select the wallet you want to withdraw from > (2) choose "Bitcoin (BTC)" or "Tether (USDT)" as the withdrawal method > then (3) click "Withdraw funds".

On the withdrawal page, (1) select the wallet you want to withdraw from > (2) choose "Bitcoin (BTC)" or "Tether (USDT)" as the withdrawal method > then (3) tap "Withdraw funds".

Key Point

When withdrawing in cryptocurrency (BTC or USDT), you are required to add your withdrawal address in advance.

How to add a BTC address

How to add a Tether address

(1) Select "Withdraw all" or "Specify the amount" and enter your desired withdrawal amount, then (2) click "Next step".

(1) Select "Withdraw all" or "Specify the amount" and enter your desired withdrawal amount, then (2) tap "Next step".

Once you have reviewed the withdrawal details to ensure there are no errors, please (1) check the box for "I have confirmed the precautions for remittance." and then (2) click "Withdraw".

Once you have reviewed the withdrawal details to ensure there are no errors, please (1) check the box for "I have confirmed the precautions for remittance." and then (2) tap "Withdraw".

Please complete the two-factor authentication.

Once "Your withdrawal has been accepted." is displayed, the process is complete.

An email regarding your withdrawal request will be sent to your registered email address. Please check your inbox.

After the withdrawal process is completed on our end, a withdrawal completion email will be sent to your registered email address. Please check your inbox.

Key Point

The funds will usually be credited to your designated cryptocurrency wallet within 10 minutes to 1 hour after the withdrawal process is completed. Please note that in some cases, network congestion on the blockchain may cause delays beyond the estimated time.

Should your funds not be credited to your designated cryptocurrency wallet within 1 business day from the date of your withdrawal request, please reach out to our Support Desk.