Funding
This article was :
Published in 2025.01.22
Updated in 2025.08.27
If you withdraw via international bank wire transfer, the funds in your wallet will be sent to your designated international bank account. If the currency of the wallet is different from the currency of your designated bank account, funds will be transferred at the exchange rate of your designated bank.
Please refer to the steps below for withdrawing via international bank wire transfer.
1. Menu bar
After logging into the FXON portal, go to the left menu and click (1) "Wallet Management" > (2) "Withdrawal".
After logging into the FXON portal, tap the three lines (≡) at the top of the screen, then tap (1) "Wallet Management" > (2) "Withdrawal".
2. Withdrawal via international bank wire transfer (i)
On the withdrawal page, (1) select the wallet you wish to withdraw > (2) choose the international bank you wish to send > (3) click "Withdraw funds"
On the withdrawal page, (1) select the wallet you wish to withdraw > (2) choose the international bank you wish to send > (3) tap "Withdraw"
If you wish to withdraw via international bank wire transfer, you will need to register the bank account information in advance. Please refer to the following article for how to register your withdrawal bank account details.
3. Withdrawal via international bank wire transfer (ii)
Select "Withdraw all" or "Specify the amount" (please enter the amount) and click "Next step."
Select "Withdraw all" or "Specify the amount" (please enter the amount) and tap "Next step."
In the unlikely event that the name registered with us differs from the name on the specified bank account, the withdrawal process may be canceled. In such cases, the funds will be refunded to the original wallet.
4. Withdrawal via international bank wire transfer (iii)
Once you have reviewed the withdrawal details to ensure there are no errors, please (1) check the box for "I have confirmed the precautions for remittance." and then (2) click "Withdraw”.
Once you have reviewed the withdrawal details to ensure there are no errors, please (1) check the box for "I have confirmed the precautions for remittance." and then (2) tap "Withdraw”.
5.Two-Factor Authentication
Please complete the two-factor authentication.
6. Withdrawal Request Completed
Once "Your request for withdrawal is accepted" is displayed, the process is complete.
7. Withdrawal Application Email
An email regarding your withdrawal request will be sent to your registered email address. Please check your inbox.
Email subject: 【FXON】Your wallet withdrawal request has been accepted
8. Withdrawal Completion Email
After the withdrawal process is completed on our end, a withdrawal completion email will be sent to your registered email address. Please check your inbox.
Email subject: 【FXON】 Your wallet withdrawal has been completed
Funds will be processed by our company within one business day (excluding weekends and public holidays) after a withdrawal request is submitted. After the transfer has been processed on our side, the funds will usually be credited to your designated bank account within 5 to 10 business days. Should your funds not be credited to your designated bank account within 11 business days (excluding weekends and public holidays) from the date of your withdrawal request, please reach out to our support desk.
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