What identity verification documents are required for FXON?

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What identity verification documents are required for FXON?

Verification Guide

This article was :

Published in 2024.05.14

Updated in 2025.08.21

For identity verification to open a real account and make a deposit, individual customers, as well as corporate representatives or trading officers, are required to submit the following three documents.

Photo ID
ID Selfie*1
Proof of Residence

This article outlines the required documents and necessary details for verification. Please review and submit the appropriate documents.

For corporate customers, please refer to the following section regarding the required corporate verification documents.

Dose required for corporate verification

*1An ID selfie is a self-taken photo holding your photo ID, with both your face and the ID clearly visible in the same frame. If you choose eKYC method (Real-Time Identity Verification), submitting an ID selfie will not be necessary.

Required Verification Documents

Please submit the required documents according to the method you selected.

The following three documents are required if you choose to submit via upload, support chat, or email attachment.

photo ID

ID selfie

Proof of Residence

photo ID

ID selfie

Proof of Residence

If you choose the eKYC method using a smartphone, you will need to take photos of the three documents in the order shown below.

STEP 1

photo ID

STEP 2

Face verification

STEP 3

Proof of Residence

STEP 1

photo ID

STEP 2

Face verification

STEP 3

Proof of Residence

You have the flexibility to submit the required documents through one of four available methods. After considering the features of each option, please select the method that best suits your needs.

How to Submit Certification Documents

Please note that even after submitting the required documents, FXON will not send any documents to customers via mail or other means. This information is also mentioned on the following page, so please refer to it as well.

Will documents be sent after sign up?

Here are the acceptable documents for verification and important guidelines for photo submission.

Photo Identification Document

Please provide one of the valid Photo IDs from the list below.

Passport

Residence Card / National ID

Driver’s License

Passport

Residence Card / National ID

Driver’s License

Unacceptable Documents

Please note that we cannot accept certain documents as valid photo IDs. These include student cards, employee cards, disability certificates, and international driver's licenses.

When submitting documents, please ensure that all the contents are clearly legible. Additionally, make sure your Photo ID meets the following requirements.

The photo on the ID must be clear and legible.
The ID must be within its valid expiration date.
The issuing authority's official seal must be visible.
Your name and DOB must be aligned with the registered information with FXON

Please refer to the guide below for detailed information about photo IDs and common issues.

Proof of Residence submission guide

ID Selfie

An ID selfie is required if you choose the upload, support chat or email attachment for identity verification.

The ID selfie will be accepted if it meets the requirements listed below.

ID Selfie

① Accessories

You must remove accessories like a facial mask. (Eyeglasses are acceptable)

② Face

All parts of your face must be clearly visible.

③ Certificate Information

All contents on the documents must be visible and not covered by your fingers.

④ Holding documents

The selfie must clearly show the customer’s shoulder, elbow, and wrist holding the document.

⑤ Third party

No third parties should appear in the selfie.

Please refer to the guide below for detailed information about ID selfie and common issues.

Submission of ID Selfie

The eKYC methods (Real Time Identity Verification) will be completed by taking photos as instructed on your smartphone screen.

For more details, please refer to the following page.

eKYC Verification Steps

Proof of Residence

Please provide one of the following documents as proof of Residence.

Utility Bill / Invoice

Bank Balance Certificate

Credit Card Statement

Phone / Internet Bill

Utility Bill / Invoice

Bank Balance Certificate

Credit Card Statement

Phone / Internet Bill

Unacceptable Documents

While a passport is accepted as a photo ID, it is not accepted as proof of Residence.

Please ensure that the document was issued within the last 6 months and the address matches the registered information with FXON.

Please refer to the guide below for detailed information about proof of residence and common issues.

Guidelines for Proof of Residence Submission

If you have any questions about submitting certification documents, please contact our support desk. We will provide prompt support so that you can complete the procedure without worry.

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