I want to change the phone number of the person in charge of transactions on corporate account.

How to Use the FXON Portal

I want to change the phone number of the person in charge of transactions on corporate account.

This article was :

Published in 2024.05.14

Updated in 2025.01.08

The phone number of the person responsible for transactions on corporate accounts reflects the number entered at the time of account opening. To update to a new phone number, please log in to the FXON Portal and navigate to the Security Settings. After entering your desired phone number, you will undergo a verification process to complete the change. You can also update to a phone number that was previously registered.

1. Display the Security Settings screen

After logging into the FXON portal, click (1) Settings (gear icon) > (2) "Security Settings" in the upper right corner of the screen.

After logging into the FXON portal, tap (1) Settings (gear icon) > (2) "Security Settings" in the upper right corner of the screen.

Display the Security Settings screen

2. Change phone number

When the Security Settings screen is displayed, click "Change" on the right side of the authenticated phone number in the Security Information section.

When the Security Settings screen is displayed, tap "Change" on the right side of the authenticated phone number in the Security Information section.

Change phone number

3. Enter new phone number

Enter the new (1) country code and (2) phone number to be registered and click (3) "Change".

Enter the new (1) country code and (2) phone number to be registered and tap (3) "Change".

The phone number must be entered excluding the first 0 and hyphens.

Example

070-1234-1234 → 7012341234

Enter new phone number

4. Display of Change phone number

When the Change phone number window appears, click "Change".

When the Change phone number window appears, tap "Change".

Display of Change phone number

5. Two-Factor Authentication Process

Once the Two-Factor authentication begins, please complete the process.

Two-Factor Authentication Process

Note

The process varies depending on the two-factor verification process you have set up.

If you have set up 2-factor authentication using your e-mail address, please enter the authentication code sent to your registered e-mail address.

For two-factor authentication using an authentication app, enter the authentication code displayed on the authentication app installed on your smartphone.

6. Change completion window displayed

When the message "Verified phone number has been changed." is displayed, the change of your registered phone number (authenticated phone number) is complete. Click "Close" to return to the Security Settings screen.

When the message "Verified phone number has been changed." is displayed, the change of your registered phone number (authenticated phone number) is complete. Tap "Close" to return to the Security Settings screen.

Change completion window displayed