Can I deposit and withdraw if my FXON and Peska email addresses are different?

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Can I deposit and withdraw if my FXON and Peska email addresses are different?

This article was :

Published in 2025.10.07

Updated in 2025.10.17

Yes, deposits and withdrawals are possible even if the registered email addresses for FXON and Peska are different.

However, if you use a different email address, you will be required to submit two screenshots showing your Peska account information for identity verification. Details of the required documents are provided below. If this applies to you, we will contact you by email, so please submit the necessary documents at that time.

Required Document (i): Peska Account Information Page

After logging in to Peska, please select "My Account" from the left-hand menu and take a screenshot that shows your registered information, including (1) first name, (2) last name, and (3) email address displayed on the screen.

Required Document (i): Peska Account Information Page

Required Document (ii): Peska Account Transaction History Details Page

After logging in to Peska, from the menu on the left, select (1) "Fund Transfer" >(2) "External Services"

From the displayed application history, (3) click on the relevant Transaction ID.

After logging in to Peska, from the menu on the left, select (1) "Fund Transfer" > (2) "External Services"

From the displayed application history, (3) tap on the relevant Transaction ID.

Required Document (ii): Peska Account Transaction History Details Page

STEP 1

External Services

STEP 2

tap on the relevant Transaction ID

Please make sure that the recipient is FXON, then click the account button in the top right corner and take a screenshot with the following information clearly visible on the screen:

(1) Your email address, (2) Details of the application history, and (3) The recipient name.

Please make sure that the recipient is FXON, then tap the account button in the top right corner and take a screenshot with the following information clearly visible on the screen:

(1) Your email address, (2) Details of the application history, and (3) The recipient name.

Required Document

Notice

To ensure smooth verification, all required information must be clearly visible within a single screenshot.

Please note that on smartphones, due to screen size and layout limitations, all necessary details may not appear on one screen. Therefore, we kindly ask that you capture the screenshots using a PC.

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