How do I change the registration information for a corporate account?

How to Use the FXON Portal

How do I change the registration information for a corporate account?

Settings and Changes

This article was :

Published in 2025.03.14

Updated in 2025.04.07

If you wish to update any of the following registration details, please send an email from your registered email address to "support@fxon.com" with your name, both the current and updated information, and attach the required documents.

Phone number (Company, Representative)
Name (Representative, Trading Representative)
Address (Company, Representative, Trading Representative)

You can update the trading representative's phone number and email address directly through the FXON portal.

For instructions on how to update the trading representative's phone number, please refer to the link below:

I want to change the phone number of the person in charge of transactions on corporate account.

For instructions on how to update the trading representative’s email address, please refer to the link below:

How do I change my email address?

Updating Your Name

If you wish to change the name of the representative or trading representative, please submit one of the following documents:

Driver’s license (both sides)
Resident registration (with name change)
Family register (showing marriage or name change)
Passport (if your maiden name is listed alongside your family name)
My Number card (if the information is updated)
Other official documents proving name change

Updating Your Address (Representative, Trading Representative)

If the address of the representative or trading representative is being changed, please submit one of the following documents issued within the last 6 months, showing the new address:

Resident registration
Health insurance card
Utility bill/Invoice
Tax certificate
Phone bill/Invoice
Insurance statement/Invoice
Credit card statement
Bank balance certificate
Other proof of address

Updating Your Address (Company)

If the company’s address is being changed, please submit one of the following documents issued within the last 6 months, showing the new address:

Utility bill
Bank transaction statement
Certificate of registered seal (Inkan Shomeisho)
Other proof of address (documents issued by a government agency in each country that include the company name, address, and issuance date)

Important Notes

If the representative is being changed to another person, or if the company name is being changed, additional documents will be required for verification. Please contact our support desk for further details.

0 out of 0 people found this article helpful.