How do I change the registered information for the corporate account?

The FXON Portal

How do I change the registered information for the corporate account?

Settings and Changes

This article was :

Published in 2025.03.14

Updated in 2025.05.22

If you wish to update any of the following registered information, please send an email from your registered email address to "support@fxon.com" with your name, both the current and updated information, and attach the required documents.

Phone number (Company, Representative)
Name (Representative, Trading Representative)
Address (Company, Representative, Trading Representative)

You can update the trading representative's phone number and email address directly through the FXON portal.

For instructions on how to update the trading representative's phone number, please refer to the link below:

How to change the phone number

For instructions on how to update the trading representative’s email address, please refer to the link below:

How to change the email address

Updating Your Name

If you wish to change the name of the representative or trading representative, please submit one of the following documents:

Passport (if your maiden name is listed alongside your family name)
Driver's license (both sides)
ID / Residential card (with name change)
Other official documents proving name change

Updating Your Address (Representative, Trading Representative)

If the address of the representative or trading representative is being changed, please submit one of the following documents issued within the last 6 months, showing the new address:

Bank Statement
Credit card / Debit card Statement
Utility bill / Invoice
Phone bill
Other proof of residence documents

Updating Company's Address

If the company's address is being changed, please submit one of the following documents stated with your company's name and issued within the last 6 months, showing the new address:

Bank Statement
Credit card / Debit card Statement
Utility bill / Invoice
Phone bill
Certificate of registered seal / signature
Government-issued document with company name and address

Important Notes

If the representative is being changed to another person, or if the company name is being changed, additional documents will be required for verification. Please contact our support desk for further details.

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