If you wish to change your name or address, please email support@fxon.com from your registered email with your name, the old and new information, and attach the relevant documents listed below.

For name changes, please submit one of the following documents:

• Driver’s license (both sides)
• Resident registration (with name change)
• Family register (showing marriage or name change)
• Passport (if your maiden name is listed alongside your family name)
• My Number card (if the information is updated)
• Other official documents proving name change

For address changes, please submit one of the following documents (issued within the last 6 months with your new address):

• Resident registration
• Health insurance card
• Utility bill/Invoice
• Tax certificate
• Phone bill/Invoice
• Insurance statement/Invoice
• Credit card statement
• Bank balance certificate
• Other proof of address

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