I want to use an authenticator app for Two-Factor authentication.

How to Use the FXON Portal

I want to use an authenticator app for Two-Factor authentication.

This article was :

Published in 2024.05.13

Updated in 2025.03.17

When you change personal information or deposit/withdraw money, Two-Factor authentication is required for heightened security.

Two-factor authentication using an authentication app (Google Authenticator) requires the user to enter a 6-digit one-time password generated by the app when performing important actions. This security feature helps prevent impersonation.

1. Security settings

After logging in to the FXON Portal, click (1) "Settings icon" > (2) "Security Settings" in the top right corner.

After logging in to the FXON Portal, tap (1) "Settings icon" > (2) "Security Settings" in the top right corner.

Security settings

2. Choose Two-Factor authentication

Go to Settings for Important Operations > Two-Factor Authentication and click "Two-Factor Authentication Using Authentication App".

Go to Settings for Important Operations > Two-Factor Authentication and tap "Two-Factor Authentication Using Authentication App".

Choose Two-Factor authentication

3. Download the Google Authenticator app

From the App Store or Google Play, install the (1) Google Authenticator app on your phone and click (2) "Next".

From the App Store or Google Play, install the (1) Google Authenticator app on your phone and tap (2) "Next".

Download the Google Authenticator app

Note

You can skip this step if Google Authenticator is already installed on your phone.

4. Open Google Authenticator

Open the installed Google Authenticator app. Scan the QR code on the screen or copy and paste the secret key into the app.

Open Google Authenticator

5. Enter the code

Enter the 6-digit code displayed on the Google Authenticator app.

Enter the code

Note

The security code changes every 30 seconds. If you get an authentication error at the time of change, please try again with a new code.

6. Confirmation

On the confirmation window, click "Change".

On the confirmation window, tap "Change".

Confirmation

7. Two-Factor authentication

Two-Factor authentication may be required.

Two-Factor authentication

8. Sending Two-Factor authentication e-mail

Once the method has been changed, the completion message will appear. The following email will be sent to your email address.

Subject：【FXON】The two-factor authentication method has been changed

The next time Two-Factor authentication is required, use a code on Google Authenticator.

Sending Two-Factor authentication e-mail

0 out of 0 people found this article helpful.