How to Manage Your FXON AccountI want to use an authenticator app for Two-Factor authentication.
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Published in 2024.05.13
Updated in 2024.12.27
When you change personal information or deposit/withdraw money, Two-Factor authentication is required for heightened security.
Two-factor authentication using an authentication app (Google Authenticator) requires the user to enter a 6-digit one-time password generated by the app when performing important actions. This security feature helps prevent impersonation.
1. Security settings
After logging in to the FXON Portal, click (1) "Settings icon" > (2) "Security Settings" in the top right corner.
After logging in to the FXON Portal, tap (1) "Settings icon" > (2) "Security Settings" in the top right corner.
2. Choose Two-Factor authentication
Go to Settings for Important Operations > Two-Factor Authentication and click "Two-Factor Authentication Using Authentication App".
Go to Settings for Important Operations > Two-Factor Authentication and tap "Two-Factor Authentication Using Authentication App".
3. Download the Google Authenticator app
From the App Store or Google Play, install the (1) Google Authenticator app on your phone and click (2) "Next".
From the App Store or Google Play, install the (1) Google Authenticator app on your phone and tap (2) "Next".
Note
You can skip this step if Google Authenticator is already installed on your phone.
4. Open Google Authenticator
Open the installed Google Authenticator app. Scan the QR code on the screen or copy and paste the secret key into the app.
5. Enter the code
Enter the 6-digit code displayed on the Google Authenticator app.
Note
The security code changes every 30 seconds. If you get an authentication error at the time of change, please try again with a new code.
6. Confirmation
On the confirmation window, click "Change".
On the confirmation window, tap "Change".
7. Two-Factor authentication
Two-Factor authentication may be required.
8. Sending Two-Factor authentication e-mail
Once the method has been changed, the completion message will appear. The following email will be sent to your email address.
Subject：【FXON】The two-factor authentication method has been changed
The next time Two-Factor authentication is required, use a code on Google Authenticator.
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