How to Manage Your FXON Account How do I change my FXON Portal password?

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Published in 2024.05.13

Updated in 2025.02.21

To change your login password, go to the security settings after logging in to the FXON Portal. Your new password will not be included in the email sent to you after the password change. Please make sure to remember the new password.

1. Security settings

After logging in to the FXON Portal, click (1) Settings icon > (2) Security Settings in the top right corner.
After logging in to the FXON Portal, tap (1) Settings icon > (2) Security Settings in the top right corner.

Security settings Security settings

2. Enter new password (i)

Go to Login Settings > Security Information > Login Password and click "Change".
Go to Login Settings > Security Information > Login Password and tap "Change".

Enter new password (i) Enter new password (i)

3. Enter new password (ii)

The login password change window will open. Your password should contain 12 or more characters, including symbols. You can click the eye icons in the fields to show the password you typed.
The login password change window will open.
(1) Current login password: Enter your current password.
(1) Current login password: Enter your current password.
(2) New login password: Enter your new password twice.
(2) New login password: Enter your new password twice.
After filling them out, click (3) "Change".
After filling them out, tap (3) "Change".

Enter new password (ii) Enter new password (ii)

4. Confirmation window

On the confirmation window, click "Change".
On the confirmation window, tap "Change".

Confirmation window Confirmation window

5. Two-Factor authentication

Please proceed with the two-factor authentication.If you are asked to enter your password, use the old one.

Two-Factor authentication Two-Factor authentication

notice
Note

The process varies depending on the two-factor authentication you have set up.

If you have set up 2-factor authentication using your e-mail address, please enter the authentication code sent to your registered e-mail address.

For two-factor authentication using an authentication app, enter the authentication code displayed on the authentication app installed on your smartphone.

6. The completion window

If the password has been changed successfully, the completion window will pop up. Click "Close" to go back to the security settings.
If the password has been changed successfully, the completion window will pop up. Tap "Close" to go back to the security settings.

The completion window The completion window

7. Password change notification

The following email will be sent to your email address.
Subject:【FXON】Login password has been changed
If you didn't request a password change, please contact the support desk.

Password change notification Password change notification

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