Other Inquiries
This article was :
Published in 2025.03.10
Updated in 2025.05.21
FXON provides customer support via email and live chat in both Japanese and English. Please see the table below for detailed support hours.
Please note that phone support is not available.
Support Hours
Our support hours are as follows
| Inquiry Method | Supported Languages | Support Hours |
| Japanese / English | 24 hours, 365 days | |
| Chat | Japanese / English | Daily 0:00 AM – 15:00 AM (UTC) |
| Inquiry Method | Supported Languages | Support Hours |
| Japanese / English | 24 hours, 365 days | |
| Chat | Japanese / English | Daily 0:00 AM – 15:00 AM (UTC) |
For inquiries regarding partners, news updates, press releases, and other topics, please refer to the support hours below.
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