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What is the office hours for Customer Support?

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Published in 2025.03.10

Updated in 2025.05.08

FXON provides customer support via email and live chat in both Japanese and English. Please see the table below for detailed support hours.

Support Hours

Our support hours are as follows
Inquiry MethodSupported LanguagesSupport Hours
E-mailJapanese / English24 hours, 365 days
ChatJapanese / EnglishDaily 0:00 AM – 15:00 AM (UTC)
Inquiry MethodSupported LanguagesSupport Hours
E-mailJapanese / English24 hours, 365 days
ChatJapanese / EnglishDaily 0:00 AM – 15:00 AM (UTC)
For inquiries regarding partners, news updates, press releases, and other topics, please refer to the support hours below.

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