Funding
Funding
This article was :
Published in 2025.01.22
Updated in 2025.05.08
If you withdraw via overseas bank transfer, the funds in your wallet will be sent to your designated overseas bank account. If the currency of the wallet is different from the currency of your designated bank account, funds will be transferred at the exchange rate of your designated bank.
Please refer to the steps below for withdrawing via overseas bank transfer.
If you wish to withdraw via overseas bank transfer, you will need to register the bank account information in advance. Please refer to the following article for how to register your withdrawal bank account details.
In the unlikely event that the name registered with us differs from the name on the specified bank account, the withdrawal process may be canceled. In such cases, the funds will be refunded to the original wallet.
Funds will be processed by our company within one business day (excluding weekends and public holidays) after a withdrawal request is submitted. After the transfer has been processed on our side, the funds will usually be credited to your designated bank account within 5 to 10 business days. Should your funds not be credited to your designated bank account within 11 business days (excluding weekends and public holidays) from the date of your withdrawal request, please reach out to our support desk.
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