Deposit and Withdrawal Methods Guide
This article was :
Published in 2025.01.06
Updated in 2025.04.04
When making a deposit via Japan local bank wire transfer, you need to transfer funds from your designated bank account to our designated bank account. Since JPY (Japanese Yen) is the only accepted currency for deposits, you must select 'JPY Wallet' as the deposit wallet. Also, you are required to enter the designated 6-digit code in the remitter’s name field.
Please refer to the steps below for depositing via Japan local bank wire transfer.
1. Menu bar
After logging into the FXON portal, go to the left menu and click (1) "Wallet Management" > (2) "Deposit".
After logging into the FXON portal, tap the three lines (≡) at the top of the screen, then tap (1) "Wallet Management" > (2) "Deposit".
2. Deposit via Japan local bank wire transfer (i)
On the deposit page, (1) select "JPY wallet" > (2) choose "Japan local bank wire transfer" > (3) enter the deposit amount > (4) click "Proceed to the next".
On the deposit page, (1) select "JPY wallet" > (2) choose "Japan local bank wire transfer" > (3) enter the deposit amount > (4) tap "Proceed to the next".
If "Japan local bank wire transfer" does not appear as an option on the deposit page, please ensure that "JPY Wallet" is selected as the deposit wallet. Japan local bank wire transfer is only supported for deposits into the JPY Wallet. If you wish to deposit into a USD or EUR Wallet, please first deposit into the JPY Wallet and then transfer funds between wallets.
3. Deposit via Japan local bank wire transfer (ii)
After confirming the settlement information, click "Deposit info" to proceed.
After confirming the settlement information, tap "Deposit info" to proceed.
4. Destination bank information
The "Destination bank information" will be displayed. Please review the provided details and proceed with the deposit. Also, make sure to enter the designated 6-digit code at the beginning of the remitter's name.
When making a deposit, please be sure to remit with the same name as the name registered with our company and fill in the designated 6-digit code. If the name is different or the code is not listed, we may not be able to accept the deposit.
5. Remittance Bank Information Email
An email regarding the bank information for remittance will be sent to your registered email address. Please check your inbox.
Email subject：【FXON】 We are sending you the bank information for remittance
6. Deposit Completion Email
Once we have processed your deposit, a confirmation email will be sent to your registered email address. Please check your inbox.
Email subject：【FXON】 Deposit to your wallet is completed
After completing the deposit, the funds will usually be reflected in your wallet within 5 minutes to 1 hour on business days (excluding weekends and public holidays). If more than one business day (excluding weekends and public holidays) has passed since the deposit process and the funds have not been credited, please contact our support desk.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
0 out of 0 people found this article helpful.
Popular related questions
Search Helpcenter