Introduction for Using I haven't received a text message with a security code.
Subject：
individual
corporation
This article was :
Published in 2024.05.14
Updated in 2024.08.30
It may take a few minutes to receive a security code via SMS. If you do not receive it within 5 minutes, click "Resend" to try sending the code again. If it still doesn't work, please check below.
It may take a few minutes to receive a security code via SMS. If you do not receive it within 5 minutes, tap "Resend" to try sending the code again. If it still doesn't work, please check below.
1. Check your phone number
Please make sure that the phone number is correct. To check the number you entered, click "< Back". If it is incorrect, please re-enter the correct one.
Please make sure that the phone number is correct. To check the number you entered, tap "< Back". If it is incorrect, please re-enter the correct one.
2. Check your device settings
If you still don't receive the SMS with a security code after trying Step 1, check if SMS restrictions have been set on your device or carrier, which could prevent receiving SMS under some conditions. If this is the case, please consider changing your SMS settings.
3. If the problem persists
If you still can't receive the SMS even after trying the steps above, please contact our support desk.
For inquiries, please fill out the contact form.
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