If you have open positions in your trading account, you can close them by logging into the FXON portal and accessing the position management screen. You have the option to close positions at market price. Additionally, if you wish to close a specific position, you can specify the quantity (lot size) for closure. Please note that new position orders cannot be placed.
1. Go to menu bar
After logging into the FXON portal, click "Position Management".
After logging into the FXON portal, tap "Position Management".
2. Select the account to close positions
Select the account holding the position(s) you wish to close. (1) Click either "Real Account" or "Demo Account" and (2) choose the relevant trading account from (3) the drop-down menu.
Select the account holding the position(s) you wish to close. (1) Tap either "Real Account" or "Demo Account" and (2) choose the relevant trading account from (3) the drop-down menu.
3. Close positions [Step i]
(1) Select the position(s) you wish to close and (2) click "Position settlement".
(1) Select the position(s) you wish to close and (2) tap "Position settlement".
4. Close positions [Step ii]
Enter the quantity (lot size) you wish to close by either (1) directly typing it in or (2) clicking the "+" or "-" buttons to adjust the quantity. Then, click "Execute market order".
Enter the quantity (lot size) you wish to close by either (1) directly typing it in or (2) tapping the "+" or "-" buttons to adjust the quantity. Then, tap "Execute market order".
5. Position Closure Completed
When "Settlement has been successfully completed" is displayed, the closure process is finished. Click "Close" to return to the position management screen. Please note that due to market fluctuations, the rate at which your closure is executed may not necessarily match the currently displayed market price. Also, pending orders cannot be closed.
When "Settlement has been successfully completed" is displayed, the closure process is finished. Tap "Close" to return to the position management screen. Please note that due to market fluctuations, the rate at which your closure is executed may not necessarily match the currently displayed market price. Also, pending orders cannot be closed.
6. In case of failure to successfully close a position
If the position was not closed successfully, an error screen will appear. If an error message pops up and you are unable to close a position, please close the position via MT4/MT5.
If the position fails to close successfully, please refer to the following.