How to Manage Your FXON Account How do I change my address on personal account?
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Published in 2024.05.14
Updated in 2024.05.14
You can change your address in the profile settings after logging in to FXON. Address changes involving your country of residence cannot be made on the FXON portal, so please contact our support desk. Please note that proof of address may be required.
1. Go to profile settings page
After logging in to the FXON Portal, click (1) "Settings icon" > (2) "Profile Settings" in the top right corner.
After logging in to the FXON Portal, tap (1) "Settings icon" > (2) "Profile Settings" in the top right corner.
2. Profile Settings
On the profile settings page, click "Change information"
On the profile settings page, tap "Change information"
3. Enter new postal code and adress
Enter the new address on the Basic Information.
The fields to be entered are (1) Zip/Postal code, (2) State/Province, (3) City, (4) Address Line 1 and (5) Address Line 2 (if any).
After completing the new address, click on (6) Change information.
Enter the new address on the Basic Information.
The fields to be entered are (1) Zip/Postal code, (2) State/Province, (3) City, (4) Address Line 1 and (5) Address Line 2 (if any).
After completing the new address, tap on (6) Change information.
4. Confirmation
Once the registration confirmation screen appears, please make sure that the information you entered is correct, and then click "Change".
Once the registration confirmation screen appears, please make sure that the information you entered is correct, and then tap "Change".
5. Registration completed
Once you see the message "Information registration is completed!", new address has been successfully registered.
If you see the message "We will verify the information you submitted. Please submit required documents if you haven't already.", You will not be able to make any changes to your information until our support desk confirm the document you submitted.
Please note that proof of address may be required to verify the new address.
6. Registration email
The following email will be sent to your email address.
Subject:【FXON】Your change of registered address has been accepted
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