Introduction for Using I didn't receive an email after signing up.

Subject:
individual
corporation

This article was : 

Published in 2024.05.13

Updated in 2024.06.25

If you do not receive emails from FXON, please check the following:

  • Did you enter your email address correctly?
  • Is your inbox full?
  • Is the email in a different folder (e.g., the spam folder)?
  • Does your email client block emails from unknown addresses?
  • Is your free email provider's server rejecting incoming emails?

In addition, please check your domain settings to ensure you can receive emails from "@fxon.com". If emails from "@fxon.com" are sent to your spam folder, please add the domain to your safe sender list (also known as a whitelist), which may resolve the issue. If the issue continues, please consider signing up using a different email address and trying again.

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