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Inquiries and suport for FXON Partner Program

Support/Contact

This article was : 

Published in 2025.03.25

Updated in 2025.05.15

FXON offers tailored support for both Introducers and Business Partners, available in Japanese and English.

Please note that support is not available via phone or fax. We appreciate your understanding.

Please refer to the sections below for contact methods and support hours.

For Introducing Brokers (IBs)

If you are an Introducer, please contact our Support Desk.

Our inquiry form is available 24/7.

Live chat support is available daily from 23:00 to 15:00 (UTC).

For Business Partners

If you are a Business Partner, please contact our dedicated Partner Desk.

The Partner Inquiry Form is available 24/7.

Dedicated Telegram support is available weekday from 07:00 to 15:00 (UTC).

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