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How can I contact FXON regarding the Partner Program?

Support/Contact

This article was : 

Published in 2025.03.25

Updated in 2025.04.04

FXON's Partner Program has two types of partners: Introducer and Business Partners. Each has its own contact method, and both offer support in Japanese and English.

Please note that support is not available via phone or fax. We appreciate your understanding.

For details on support hours and contact information, please refer to the sections below.

For Introducing Brokers (IBs)

If you are an Introducer, please contact our Support Desk.

Our inquiry form is available 24/7.

Live chat support is available daily from 00:00 to 15:00 (UTC).

For Business Partners

If you are a Business Partner, please contact our dedicated Partner Desk.

The Partner Inquiry Form is available 24/7.


Dedicated Telegram support is available weekday from 07:00 to 15:00 (UTC).

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